Leading the Way | John Duffield: The Future Patient
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Innovation strategist and entrepreneur John Duffield shares an extraordinary journey through two open-heart surgeries—an experience that reshaped his understanding of purpose, leadership, and the future of patient care. Merging his technical expertise with personal experience in the healthcare system, John works to redefine the patient journey and how technology can support patients during their most critical moments. He tells stories of his own; using AI to translate complex diagnoses into metaphors his children could understand and developing models to ease the fear and uncertainty leading up to surgery.
This episode dives into resilience the unexpected ways purpose reveals itself — in critical moments when a sudden health crisis becomes a catalyst for personal transformation.