Tools on the Go | The Ladder of Inference — Giving Better Feedback by Slowing Down Your Thinking
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In this episode of Tools on the Go—a Connected Leadership series of short episodes designed to equip you with powerful leadership tools in just a few minutes—Peter Boyd walks through the Ladder of Inference.
The Ladder of Inference is a model created by organizational psychologist Chris Argyris – and subsequently built upon by Senge, Ross and others – that describes how quickly we can move from observing reality to taking action.
For a more in-depth introduction on how to grow your leadership using this tool, head to the Connected Leadership course on Coursera or find us on YouTube.